Order Changes and Cancellations
I made a mistake in my order, can I change or cancel it?
You can cancel your order within one hour of purchase by contacting our Customer Care team. We strive to fulfill orders quickly, so after the first hour, changes or cancellations might not be possible if the order has entered the shipping process. If it's too late to cancel, you can still use our returns policy. Contact us at interseller@yahoo.com or call us +91-9599241621 for assistance.
Returns and Refunds
 How do I return an item?
To return an item, log in to your account or email us at interseller@yahoo.com with your order number within 4 days of receiving your order. Ensure the item is unused, undamaged, and in its original packaging. We offer complimentary shipping for returns. Note that items purchased from authorized retailers must be returned to the place of purchase.
Can I exchange a product?
We do not offer direct exchanges. To switch styles or colors, please return the original product for a refund and place a new order.
Shipping
Domestic Shipping
We offer free shipping within India. Delivery times vary between 3-7 days after dispatch, depending on your location. For Delhi/NCR, delivery is typically within 48 hours after dispatch. For expedited or same-day delivery requests in Delhi/NCR, please WhatsApp us at +91-9891469123.
International Shipping
International shipping is calculated at checkout with a standard charge of Rs. 2000. Delivery times range from 10-15 working days. Note that shipping costs do not cover customs duties, taxes, or other fees, which are the recipient's responsibility.
Refund Process
How will I receive my refund?
Once we receive and inspect your returned item, we will notify you via email. Approved refunds will be processed and credited back to your original payment method. Please allow 10-15 business days for the refund to appear.
Warranty
Do your products come with a warranty?
Yes, all interSeller products are covered by a 6-month warranty from the date of purchase against manufacturing defects. This warranty does not cover lens scratches, accidental damage, improper use, or unauthorized modifications. For warranty claims, contact us with your proof of purchase and a photo of the defect.
Damaged or Incorrect Items
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect product, email us at interseller@yahoo.com with a photo of the item and your order number. We will resolve the issue as quickly as possible.
Additional Questions
Wait! I still have questions!
We’re here to help! Feel free to email us at interseller@yahoo.com, WhatsApp us at +91-9599241621 or Call from Vendor if not reply for any further assistance. Enquiry Time 10am - 7pm Monday - Saturday. .
